MYMETER™ software service is a Web-based energy information portal that provides
consumers with current usage information and tools for greater control over their
electric bills.
MYMETER™ translates complex consumption, weather and billing data into an
intuitive graphical format that is available to the utility customer service representative
and the consumer via the Internet. Because MYMETER™ allows both the consumer
and the customer service representative to view the same information together, inquiries
can be resolved completely and satisfactorily with a phone conversation.
Abilities Delivered by MYMETER™...
-
View their daily or
hourly usage data -
Compare their monthly
usage to others in their neighborhoods and/or to the entire utility population
-
View graphical representation
of their monthly usage totals and bills for past 2 years
-
Set Energy Markers™
to note efficiency upgrades
-
Take an “energy challenge”
and set an energy saving goal
-
View PDF of a paper
bill along with dynamic Web-based bill inserts
-
Pay their utility bill
online via credit card/check
TESTIMONIALS
MYMETER™ has given us so much more control over our energy usage. We keep discovering more and more features as we explore the site. Love the mouse over detail chart for each day, and now we can see our account summary for almost 2 years back. This is such a great use of technology for energy conservation.
Mary & John Fahlander - Members
Lake Region Electric Cooperative
MYMETER™ is a great tool when assisting customers with high bill questions because our customers can see for themselves what days their usage increased or decreased. Customers who do not use the internet benefit as well because we can mail them the daily data and graphs displaying when the power was used. It is particularly interesting for customers to see how their usage is affected by changes in temperature.
Carol Purcell - Customer Service Supervisor
Wright-Hennepin Cooperative Electric Association
In today's conservation environment, consumers are demanding useful information quickly and easily to help them understand and manage their energy use. Beyond delivering reliable service, we understand that delivering our members useful information is good business; it's why we invested in MYMETER™.
Kaye Bernard - VP Finance
Tri-County Electric Cooperative
MYMETER™ has made a positive impact on communicating to consumers about how they use electricity on a daily basis. I can't imagine not having this service. The consumer can look at the usage themselves and see on a daily basis the energy they are using. Customers love being able to take control and track their usage daily, weekly or anytime they want, and at their convenience.
Carol Priewe - Customer Service Representative
Wright-Hennepin Cooperative Electric Association